We’re sorry this article didn’t solve your problem. If there are any issues, select Calibrate on the Settings tab. Xbox Live service is active. Test the controller on an Xbox console. For best results, plug the controller into another USB port on the back of the computer.

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Adterglow Xbox Controller for Windowsand then select Uninstall. A disc that contains the driver is included with the controller. You will receive a warning about the driver potentially being incompatible, because Microsoft can’t verify that it will work for your device. Did this resolve your issue?

Troubleshoot your Xbox 360 controller for Windows

You should also download and install any critical or important updates to Windows by running Windows Update. Use the built-in troubleshooter: This is a third-party branded controller but it is a fairly reputable brand.

If there are any issues, select Calibrate on the Settings tab. If the controller is not working correctly, try changing it to a different USB port.

Fix Problems with Xbox Controller for PC Games | Xbox Controller for Windows Help

Unpowered hubs or ports might not provide enough power for the controller. Try this community option, below. Skip to main content. Note A conflict is marked by a yellow exclamation point in Device Manager. Typically, the ports on the back of a computer are powered ports.


Manuals and warranty info. Luckily, we can select it manually. There should be two entries under Human Interface Devices: In the Action menu, select Scan for hardware changes.

Get help from the community. On Windows 7 and earlier versions of Windows, you can use Device Manager to help troubleshoot problems with your controller, see whether the correct items are listed, and to make sure there are no conflicts. You can download the latest drivers for the Xbox Controller for Windows from the Microsoft Hardware website. If a hardware conflict with the controller was causing the problem, the yellow exclamation point will no longer appear after the controller is unplugged.

We won’t give up and neither should you. It does not appear in the ‘Game Controllers’ menu:. Home Questions Tags Users Unanswered.

Afterglow Wired Controller for Xbox One

To use Device Manager, follow these steps: You can also download the driver from the Microsoft Hardware website. Chat with an Ambassador. Select Troubleshootand then follow the steps provided.


What version of Windows are you using?

The problem is that the device is reporting itself as an ‘ Afterglow Gamepad for Xbox ‘instead of a regular ‘Xbox Controller’meaning that Windows isn’t automatically picking up the correct driver. Firstly, you might need to install the Xbox Controller software for Windows first. Select View Devices and Printers.

If you continue to experience any issues, right-click the controller under Devices in Devices and Printersand then select Troubleshoot. Arqade works best with JavaScript enabled. Has the controller software been installed? For best results, plug the controller into another USB port on the back of the computer.