Customize the Mouse Settings Optional IntelliPoint software lets you reassign any button to a different command or change your mouse settings. About Your Rights and Obligations The software with this product is licensed, not sold. Press the button on the bottom of the mouse. Install IntelliPoint Software IntelliPoint software enables the unique features of your mouse and provides battery status and wireless signal quality information. You can follow the question or vote as helpful, but you cannot reply to this thread.

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If this post helps to resolve your issue, please click the “Mark as Answer” or “Helpful” button at the top of this message. I tried the steps they suggested on other Wireless models but to no avail. Moise tool will download and update the correct Microsoft Wireless Optical Mouse 2.

Important Before boarding any aircraft, remove the batteries from the wireless mouse. Try another USB port for the wireless receiver. This website is using cookies. Click the red “Download” button next to the the Intellipoint software version found for your operating system to download it.

Microsoft Wireless Optical Mouse 2.0A not working

Important Use an adapter plug only if it is included with your Microsoft mouse. I have pressed the sync button on the receiver and then on the mouse itself and it seems to work as the lights on the receiver go from flashing to solid, yet when I microsott the mouse it doesn’t respond on the screen. Connect the Receiver to the Computer The connection procedure depends moues the type of computer you are using and the connectivity supported for your mouse as specified on the package.


It contains important product information in a searchable format, including: Windows Vista or Windows 7 1.

Changing the mousse connection channel is useful if you are experiencing interference. Windows XP, Vista, 7, 8, 10 Downloads: Tested to comply with FCC standards. For home and office use.

Device downloads

By marking a post as Answered, or Helpful you help others find the answer faster. Test the mouse by using the Mousinfo diagnostic tool.

The problem may be a bad port or hub. I searched Microsoft Support but it seems my mouse is an outdated model and there is literally NO info on how to fix it. Thanks for your feedback, it helps us improve the site.

How to Install a Microsoft Wireless Mouse Model | It Still Works

To reconnect the mouse to the receiver 1. Press the button on the top of the wireless receiver.

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Did this solve your problem? To open the Mousinfo tool, follow these steps.

Wireless Optical Mouse | Device downloads | Microsoft Accessories

The download should start automatically and save to the default download location on your computer, which is usually the Downloads folder. Click the drop-down menu at microsovt top of the page, then select your operating system and version from the list.

Insert the battery into the bottom of your optical mouse and plug the USB wireless dongle into an available USB port on your computer.

Maintaining updated Microsoft Wireless Optical Mouse 2. Locate the file you downloaded, then double-click it to install the software. For example, if your CD drive is drive E, type e: