All forum topics Previous Topic Next Topic. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Go to best answer. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. As customers most of us would have no idea what comcast future plans are. How long before the Arris Touchstone Telephony. From looking at their modem list at http:
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Solvusoft: Microsoft Gold Certified Company
As a general rule of thumb, it depends on the speed tier that you currently subscribe to. News Blog Facebook Twitter Newsletter. Did I happen to answer your question or solve your issue? How is the Gold Competency Level Attained?
I am a Customer Expert volunteering my time to help other customers here in the Toucbstone. How long before the Arris Touchstone Telephony. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.
Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems. Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software modrm.
Stream, game and surf 2X faster. You have to contact customer service first and arirs them both the cm mac address and mta mac address, in mkdem to the model and serial number and then what customer service does is they first check to see if the emta modem that you purchased off ebay was reported stolen and then assuming that it hasn’t, they will attempt to put these numbers into the system.
This is basically a customer to customer help forum. If you ran a speed check and got 28 Mbps, then this is what I was referring to in my original posting about speed.
If you didn’t contact customer service first, then that’s why the activation site rejected your modem for.
The difference would be significant if you were on one especially at peak usage times! All forum aeris Previous Topic Next Topic.
ARRIS TM502G Touchstone Telephony Cable Modem Charter Comcast
After they do this, then you will go to the activation site and activate it, but you must call customer service first. Yeah its slow and dated and only a Docsis 2.
The customer does have rights. This is an archived section of the community. Just for the heck of it I just ran a speed check at speedtest.
To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value. There are also some TV news stations that employ a consumer affairs reporter that exposes businesses who are not taking care of their customers.
I am glad to know that you are satisfied with your current speed, but maybe you should chat with customer service and ask them if they can downsize your speed back to 30 Mbps and save yourself some money off your bill, since from the way I get it, you ovisouly own your own emta modem and don’t want to have to buy a new one at the moment.
I am not a Comcast Employee. Or did you just try to use the activation site at http: It has to do with your local E emergency system regulations in that the cable company is required by the local state, city or county franchise authority to provide the phone equipment necessary to connect to the public telephone switched network for thier phone subscribers and the reason for that is because some low income people participate in the federal government’s lifeline phone service that offers discounted phone service as a way so they can reach the local E center if necessary.
But that’s what I’m going to do when I get some more cash.
ARRIS Touchstone Telephony Modem TM Drivers Download – Update ARRIS Software
Windows XP, Vista, 7, 8, 10 Downloads: It was also the modem that I used on Wide Open West formerly Knology before our apartment complex’s management recently changed providers and forced me to switch to Comcast. Some local franchises still do not allow it and require you to rent one from CC.
I agree, but in situations like that, either Comcast Support can resolve it, or the customer has the option of filing complaints with their state public service commission, regulartory authority, or the city or county franchise authority. Visit Our Help Communities. This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
He is a lifelong computer geek and loves everything related to computers, software, and new technology. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.